One Year Warranty

GlistenJewels fully stands behind the products we sell. Therefore, all of our products are covered by a one year warranty starting from the day when the original order was received.

One Year Warranty Terms

1. Customer will be responsible for back and forth shipping fees.

2. Customer must contact one of GlistenJewels representatives for the return shipping address when sending back the items.

3. Customer should make sure that items are safely packed before sending them back.

GlistenJewels will not be responsible for any lost or stolen items.

4. When sending back the items, customer must use a shipping method that has tracking on it. Packages with no tracking will not be processed.

5. GlistenJewels reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond "normal wear", as determined by our jewelry professionals.

For any questions, please email us at: service@GlistenJewels.com

FAQ's

Moissanite vs Lab Grown Diamond vs Diamond

Diamonds own the charts of beauty but alongside they toment the natural resources as well as your pockets.
Lab Grown Diamonds are same as natural diamonds chemically and physically.
Developed after hundred years of compression of carbon derivatives whereas moissanites are still named to come from stars, these and many more differences makes this quetion important to be answered, Moissanite vs Diamond?

Choosing a crystal derived with the hustle of clearing land and landforms only to achieve a crystal for your finger is something against natural percepetions, whereas moissanite is achieved with the way approchable beauty without fuss, totally mining free.

Will Moissanite Stone pass the diamond test?

Yes.

Will your jewelry turn my finger green?

No, in almost all cases, these rings will not turn your finger green. However, if a person has a naturally high acidity level to their skin, it is possible for their finger to “turn green” from silver or gold jewelry, especially when the weather is warm and humid. This “green finger effect” may also be an allergic reaction to alloy elements in sterling silver or gold. In some cases, the alloys used to make jewelry more durable, may react with your body chemistry, causing a harmless green or black discoloration on the skin.

Will our jewelry drop stones?

No. Each piece of jewelry is handcrafted with meticulous attention to detail by seasoned craftsmen. We'll do 3 rounds of strict quality inspection before it is shipped out. Our packages are also shock-proof and anti-squeeze measures when packing. Occasionally, dropping stones may be caused by the packaging received a heavy blow or don't pay attention to maintenance jewelry when wearing.

Do you have any retail locations?

We currently only have an online store. We may have retail locations in the future.

How do you secure my payment information?

We understand that the safety of your personal information is extremely important to you. We take security very seriously and do not process any of your payment information ourselves. All payment related matters on GlistenJewels are handled by paypal and Credit card.

What payment method do you accept?

We accept PayPal Express, PayPal Credit, and all major Credit/Debit cards.

Can I modify or cancel my order?

If you did not pay for the order, then you can modify and reorder.
If you finish the payment for your order, you can cancel or modify it in 24 hours for any reason. If more than 8 hours, Please send a request to our customer service "service@GlistenJewels .com"representatives your order for assistance.

How to return the order?

To request a return, or if you otherwise require assistance, please email us at: 

service@GlistenJewels .com. After we receive the returned order, our Quality Assurance department will inspect and verify the condition of the item. Once an inspection is complete, your return will be fully processed.

What is your return policy?

We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date.

If I don’t like the product I purchased?

We want you to feel free when shopping at GlistenJewels, which is why we offer a 30-day return/exchange policy. If you don't like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account.

Note: A small amount of physical products has little differences with the photos due to lighting, display color and different understanding of the color. Please choose the ring carefully and the actual product shall prevail

 Do you offer engraving?

Yes, we offer free engraving, we do not charge for engraving, also we request to double-check on engraving and ask for the images of engraving before we ship it out to you.

Why are Glisten Jewels Prices Comparatively Less?

The answer is very simple when you buy jewelry from other stores or retailers it's not directly from the manufacturer it will go through the following way

Manufacturer - Wholesaler - Dealer - Retailer - Customer/End-User

There will be a commission charged or profit at every channel they pass from.

When you buy from Glisten Jewels it will be made by us as we cut and polish our own moissanite and make our jewelry we are manufacturer and sell directly to customers/end users

Glisten Jewels -- Customers/End-User

We also don't have any retailing store, our expenses are minimum and pass all benefits to customers

Why Prices Comparatively Less ?

The answer is very simple when you buy jewelry from other stores or retailers it's not directly from the manufacturer it will go through the following way

Manufacturer - Wholesaler - Dealer - Retailer - Customer/End-User

There will be a commission charged or profit at every channel they pass from.

When you buy from Glisten Jewels it will be made by us as we cut and polish or own moissanite and make our own jewelry we are manufacturer and sell directly to customers/end users

Glisten Jewels-- Customers/End-User

We also don't have any retailing store, our expenses are minimum and pass all benefits to customers.